Lansweeper helpdesk

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Lansweeper Helpdesk | Tutorial | How to Set Up The Helpdesk & Getting Started with Ticketing Webinar

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19.05.2022

Introduction training to the Lansweeper Helpdesk & Ticketing Capabilities. More information on how to set up the Lansweeper IT Service desk ► 🤍 Chapter Timestamps: 00:00 Introduction 01:27 Overview of the Lansweeper Helpdesk Interface 03:42 Agent views 29:30 End-user views 30:49 Configuring the Lansweeper Helpdesk 33:45 Helpdesk SLA's 34:34 Helpdesk mail settings 35:32 Incoming mail settings 36:16 Ticket: dispatching 37:26 Ticket: auto-close 37:50 Outgoing mail signatures 38:21 Outgoing mail templates 39:45 Ticket content: how to Set up Ticket Types 42:46 Ticket content: ticket custom fields 44:30 Ticket content: adding ticket custom fields to ticket types 47:29 Ticket content: seeing the custom fields in action 49:47 Ticket content: ticket states 50:47 Ticket content: ticket priorities and ticket sources 51:03 Ticket content: ticket templates 51:51 Look & Feel 52:09 Ticket API 52:33 Setting the default language 52:55 Helpdesk Teams 54:40 Security: User Roles 56:53 Using the knowledge base At its core, the Lansweeper help desk is a resource for sharing knowledge with people inside or outside of your company. It boasts a robust ticketing system that allows people to ask each other questions and request support. It also includes a knowledge base to share articles on a variety of topics, a company news widget and a calendar to keep track of meetings, vacation days and more! Getting Started With the Lansweeper Helpdesk step-by-step Guide: 🤍 The Lansweeper Help Desk is fully integrated with the mature IT asset management solution. This perfect match provides a single-sign-on environment for any communication related to your network. Tickets tied to assets provide a means of professionally logging and documenting all related cases, while the IT inventory empowers the ticketing system by instantly fetching relevant information scanned throughout your network. Start your free trial today ► 🤍 Lansweeper enables you to manages your entire IT network, saving an incredible amount of time by automating key tasks. It features best in class fully automatic asset scanning and network inventory software, to keep you on top of your IT-environment. Recommended by sysadmins all over the world, download your Lansweeper free trial today and start managing your IT assets the right way. Useful Links Website ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

Navigating to Lansweeper Helpdesk

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00:04:13
18.11.2016

Lansweeper Software Demo Tutorial | Part 4 - Coordinate

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00:02:56
03.04.2018

You can leverage Lansweeper's automated asset discovery to coordinate all IT support operations with Lansweepers built-in Helpdesk, Knowledgebase and Calendar. Start your free trial today ► 🤍 Lansweeper enables you to discover, analyze, control and coordinate your entire IT network. Part 4 of 4 Lansweeper Training Tutorials: 🤍 Looking for more in-depth Lansweeper webinars? Find them here: 🤍 In this training video, we will highlight how you can coordinate your work by centralizing all communications in Lansweeper’s built-in Helpdesk, Knowledgebase and Calendar. These tools will help you to work out projects, plan meetings, and document and share important information. Lansweeper’s Helpdesk is a ticket-based system, used to centralize communication. Tickets can be created via email or in the web console. You can also integrate your own workflow and other tools, using Lansweeper’s API. In the context of the Helpdesk it is important to note the difference between a regular user and an Agent. By default, anyone in your network is a user. They can only open tickets to ask questions. An Agent on the other hand can both ask questions and reply to other users’ tickets. In the web console’s user interface, users can create tickets and consult them at any time to keep track of their progress. This interface can be customized to reflect your own company branding. When creating a new ticket, it is crucial to fill in a subject and ticket type. Selecting the correct ticket type will guarantee that the ticket will end up in the right hands. The type also determines which custom fields will be offered to the user, to add relevant information. If the ticket is related to a certain device, that asset can be linked to it, so that the Agent can easily find it when he starts working on this request. Once the ticket has been submitted, it will appear in the Agent's inbox, where they can pick it up and start working. Certain parameters such as priority and status of the ticket can help your Agents to prioritize and organize their work. While working on a ticket, the Agent can communicate with other Agents, include reminders and track his own progress using internal notes. These notes are not visible to the user. If the task can’t be finished all at once, he can place a follow-up on the ticket, to finish the job at a later time. When everything is done, he can use a public note to reply to the user and inform them of the result. If any further action needs to be taken, Agents can plan there work in the integrated calendar. Calendar events can also be linked to an existing ticket. In the Knowledgebase you can document frequently asked questions, known issues and internal procedures to avoid a heap of tickets asking the same questions over and over. These articles can be made accessible to users, creating a single source of information where all employees can easily find solutions for their day-to-day issues. Useful Links Website ► 🤍 Latest Installer ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

Network Inventory | IT Inventory software | Lansweeper

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00:01:55
09.04.2018

Lansweeper is an IT inventory software package that creates a complete IT Network Inventory. Learn more about our IT Network Inventory Management Software► 🤍 A short tutorial on how to use Lansweeper to find all devices on your network. Watch the full software demo here: 🤍 Lansweeper's network inventory tool allows for a global network inventory and IT inventory asset management without using It inventory excel templates. Utilizing agentless network discovery you can get a network inventory unlike any other it inventory tool out there. Lansweeper is praised as the best network inventory scanner due to the unique agentless network inventory capabilities which provides unmatched details about hardware, software, users, network, warranty and much more. Network device inventory gives you a full overview of all switches, printers, routers, firewalls, music systems, IP cameras and any other network device in your network. To scan Providing you with the perfect it asset inventory tool to discover and manage your network. A network inventory system must provide information about any device on the network, regardless of type. Lansweeper uses a wide range of protocols to do an agentless network discovery of all devices. Once you have a complete network inventory, you're able to: Perform actions like Ping, Shutdown, Wake on Lan and more. Use one of the 400 built-in reports to view network details. Create you own custom reports for any use case. Create IT Dashboards to keep an eye on your data. Use Lansweeper to do your IT inventory asset management with unmatched details. Group your assets based on IP, location, type, OS, Software installed or much more with dynamic groups. Get an overview of all relations between your devices and users and create custom relations. Pinpoint the physical location of assets in your offices by placing devices on your office's blueprints to make finding your assets as easy as scanning them. Scan your network and create your network inventory now with the free Lansweeper Trial. Start your free trial now: 🤍 Lansweeper is an IT Asset Management software solution that finds & manages all assets across your enterprise. Tired of keeping your network information in extensive Excel spreadsheets that constantly need manual updates, but still never quite offer an accurate overview of what’s going on in your network? Lansweeper enables you to discover, analyze, control and coordinate your entire IT, saving an incredible amount of time by automating key tasks. With Lansweeper’s unique scanning algorithm you can discover networks of all sizes as it automatically explores any IT environment using a wide range of network protocols. Depending on the asset type, Lansweeper retrieves all kinds of device specific hardware information from your assets, as well as an extensive list of installed software and SQL server database information. If the device is a VMware or HyperV host, you will also find a list of the installed guest machines. For network devices such as a switch you will find an overview of all interfaces and the assets connected to it allowing you to easily map out your network. Another example of device specific information, is the toner level of your printers. This enables you to take action before they run out. After gathering the data from your network, you can use Lansweeper's built in analyzing tools to start compiling valuable insights. Hundreds of reports are readily available to identify risks, support cost-saving decisions, keep track of your hardware warranties and so on. Take control by launching quick actions for assets and users. You can initiate remote control sessions, reboot computers, reset passwords, use location maps and integrate additional reports to stay on top of your network. Streamline internal and external communication with the integrated helpdesk ticketing system, calendar and knowledgebase. Relied upon by IT professionals all over the world, Lansweeper offers THE solid and scalable solution to own your network. Useful Links Website ► 🤍 Latest Installer ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

Lansweeper configuration, best practices and troubleshooting scanning issues.

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00:11:45
29.07.2022

How to tutorial on configuring your Lansweeper installation for best results for scanning and discovering assets on your network and troubleshooting possible scanning issues. Learn more on getting started with Lansweeper ► 🤍 Start your free trial today ► 🤍 Lansweeper enables you to manages your entire IT network, saving an incredible amount of time by automating key tasks. It features best in class fully automatic asset scanning and network inventory software, to keep you on top of your IT-environment. Recommended by sysadmins all over the world, download your Lansweeper free trial today and start managing your IT assets the right way. Useful Links Website ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

Install and Configure LanSweeper IT Asset Management Software

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00:16:16
14.10.2021

Build your centralized IT Asset Inventory and gain complete visibility across your entire IT estate

Lansweeper Software Demo Tutorial | Part 3 - Control

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00:02:53
03.04.2018

After Lansweeper has found all the assets in your network, you can start using custom actions, software deployment, location maps and define user asset relationships to control your IT. Start your free trial today ► 🤍 Lansweeper enables you to discover, analyze, control and coordinate your entire IT network. Part 3 of 4 Lansweeper Training Tutorials: 🤍 Looking for more in-depth Lansweeper webinars? Find them here: 🤍 In this training video, we will highlight how you can use the insights gathered from the analysis of your data to take control of your IT environment, whether it is just one single device, a group of assets or your entire network. When opening an individual asset page, a wide range of built-in and customized actions can be found on the left side of your screen. These actions enable you to remotely perform tasks on this 1 specific device, ranging from a simple ping, over Remote Desktop to rebooting the computer. There are also a number of custom actions specifically for users, like the option to reset a password. Besides built-in actions, Lansweeper also offers the option to add your own, meaning that the possibilities are endless. If you are in need of inspiration, you can check out our forum, for custom actions submitted by fellow users and Lansweeper techs. Lansweeper also allows you to track dependencies, by linking assets to each other or to users. Monitor and computer relations are automatically defined by Lansweeper, while other relations can be specified when editing the asset. There are several relation types you can choose from and more can be added. This way you can keep track of which devices belong together and which user is currently using them. In order to keep track of your assets’ physical location, you can upload blueprints of your company building or department floor and place assets on them, creating a convenient map. You can edit your map by selecting the necessary assets from the list and dropping them where they belong. If you want to take control of your network on a larger scale, Lansweeper’s deployment feature allows you to remotely apply changes to the Windows computers in your network. A deployment package can make command-line changes on your machines, kill processes, silently install and uninstall software and run custom scripts. Lansweeper has a number of built-in packages to get you started, but you can of course also add your own. On the Lansweeper forum you have access to a whole library of user- and Lansweeper-built packages, all checked and monitored by our dedicated team of admins. These packages can easily be imported into your Lansweeper console. A deployment package consists of one or more steps that, if necessary, can be altered to better suit your needs. Once your package is ready, you can deploy it on a group, a report, or a manual selection of assets. You can choose to trigger the deployment manually or based on a schedule. Useful Links Website ► 🤍 Latest Installer ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

IT Asset Management: Lansweeper + CyberStockroom

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00:03:33
17.01.2021

Manage and Track your IT assets on a visual inventory map. Lansweeper allows you to automatically detect your IT assets and CyberStockroom allows you to track them on a map of all your business locations. Get Started: 🤍 Try it Free: 🤍 Learn More about the Map: 🤍

Deploying Software with LANSWEEPER

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00:05:41
25.09.2018

How to deploy an application with LANSWEEPER

Lansweeper and License Dashboard Integration

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00:01:40
09.11.2018

Combining License Dashboard and Lansweeper provides organisations with a complete solution for tracking, managing and optimising their software environment. Find more info here: 🤍 Contact us today and discover how we can help you. 🤍 🤍 Software drives business, and controlling this software is vital. A complete SAM solution will save your organization both money on software licensing and time spent on manual license tasks. Avoid licensing non-compliance and reduce the risk of audit fines. Combining License Dashboard and Lansweeper provides organizations with a complete solution for tracking, managing and optimizing your entire IT environment. To fully manage your software estate, first, you need to discover which software is installed in your network. That’s where Lansweeper comes in. Lansweeper’s Deepscan technology discovers network of all sizes. It automatically explores any IT environment using a wide range of network protocols. Depending on the asset types found, Lansweeper then retrieves all kinds of device-specific hardware information, as well as an extensive list of installed software and user logon information. All this vital hard- and software inventory data links automatically into License Dashboard’s License Manager. The wealth of data provided by Lansweeper is further organised and normalized by License Manager, making the information meaningful in terms of cost-savings and risk-reducing actions. License Manager will automatically detect under- and over licensing, as well as unused applications, enabling you to establish your licensing position quickly so you can fully optimize your software spend. Integrating License Dashboard and Lansweeper enables you to save both time and money. Contact us today and discover how we can help you.

Create Ticket Via Email

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00:07:19
02.03.2022

We use Microsoft Power Automate to connect your support emails (e.g.: support🤍comapny.com, helpdesk🤍company.com, …etc. ) with our app. you can configure multiple email accounts to collect support requests. Read more about Creating a ticket via email from our blog linked below: 🤍 LinkedIn: 🤍 Facebook: 🤍

Cyber Security Audit with Lansweeper: Episode 2

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00:11:58
19.12.2019

IT Cyber Security training course Episode 2 with Lansweeper. See all relevant security data that Lansweeper retrieves from a single IP Address. Find out more: 🤍 Discover all relevant hard- and software data with Lansweeper automated network scanning. You can’t protect what you don’t know exists. The top 6 CIS Critical Security Controls® of the Center for Internet Security®’s highlight how crucial it is to know what devices you have and which software is running on them. The discovery of hard- and software data plays a critical role in maintaining an up-to-date synopsis of your entire IT estate to protect yourself against cyber security attacks. Leveraging that collected network data is a fundamental starting point for implementing security measures across your organization. Leveraging IT Inventory Baseline for Network Security With all this information at our fingertips, so much more can be done to ensure that organizations are not only running efficiently but also able to identify cyber security threats and opportunities. You’re using discovery and inventory data to understand the number of deployed assets, software installations, and other asset-specific information. The IT security department is using data to assess security threats, vulnerabilities, and respond to security incidents. The thing they have in common: the need for complete visibility. A Critical First Step in Cyber Security Making IT Discovery a key process of your cyber security management enables you to discover new devices as they come into the organization and inventory all software and hardware across your IT environment. Cases of IT Discovery supporting a response to a security threat include the WannaCry and Meltdown vulnerability exploits. Once identified, IT teams were able to query Lansweeper to find instances of vulnerable software using a custom report. Receive the Latest Cyber Security Threats: 🤍 Our team makes sure that you stay up to date about recent cyber attacks. We refresh our cyber security vulnerability page regularly to stay ahead of the cyber attacks. This is a proactive attitude to protect our customers. Together with a built-in report from our library, you can audit your IT network to seek out these particular cyber threats. Start your free trial today ► 🤍 Lansweeper enables you to manages your entire IT network, saving an incredible amount of time by automating key tasks. It features best in class fully automatic asset scanning and network inventory software, to keep you on top of your IT-environment. Recommended by sysadmins all over the world, download your Lansweeper free trial today and start managing your IT assets the right way. Useful Links Website ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

Lansweeper part1

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00:30:50
02.09.2020

Getting to lansweeper, using ticket filters, picking up tickets, opening tickets, replying to tickets. Changing the priority and other items on the access tab including adding follow ups, calendar events etc. and closing tickets. Also, creating new tickets (for agents)

Lansweeper Full Version Serial Key 2022 (Latest)

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00:03:08
19.09.2022

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Lansweeper Software Demo Tutorial | Part 1 - Discover

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03.04.2018

List all devices on network and remotely find device specific information such as ip address, hardware specs, user logon, installed software and much more. Start your free trial today ► 🤍 Scan for devices on network, discover network devices and find all devices on network with the network scanner from Lansweeper. Part 1 of 4 Lansweeper Training Tutorials: 🤍 Looking for more in-depth Lansweeper webinars? Find them here: 🤍 A quick general overview of all of devices on your network, can be found under the ‘assets’ tab in the Lansweeper web console. This list can easily be filtered on basic parameters like type, model, and manufacturer using the search fields. By clicking on a specific device, you can access the asset page, where you will find a detailed summary of the data Lansweeper picked up. For example, for this Windows computer we see user logon, memory, anti-virus information and the switch it is connected to. Further down you can find asset groups and related assets and users. For several manufacturers, Lansweeper can also retrieve warranty information. If you want to dig a little deeper, the tabs will take you to more details like hardware specifications, registry values or file properties. The software tab gives you an extensive software list, ranging from installed applications all the way to SQL server database information. For virtual machines, the summary page will also show you where it is hosted. Virtual machines and their hosts are scanned as individual devices. For the hosts Lansweeper gathers general specs and additional hardware details like disks and network interfaces. If the device is a VMware or HyperV host you will also find a list of the installed guest machines. Besides Windows computers, Lansweeper also scans Mac and Linux devices for hardware and software specifications. Lansweeper also provides specific details on all kinds of network devices. For example, if we click on the switch this Linux machine is connected to, we will find an overview of all other interfaces and the assets connected to it, like this network printer. Another example of device specific information, is the toner level of your printers. This enables you to take action before they run out. So how does Lansweeper discover your network? Under ‘Scanning’, you can set up various scanning targets to gather information from your network. All targets are agentless and don’t require anything to be installed on your target machines. Several Active directory scanning targets are available to retrieve both computer and user information from an entire domain or a select number of sites or OUs. IP range scanning, scans all devices in any IP range specified by you, using a wide array of network protocols. These scans can be scheduled or triggered manually. The workgroup scanning target will retrieve information from all newly logged on Windows devices in a submitted workgroup. Once all assets have been scanned, you can use additional scanning targets to rescan specific asset groups, types and reports. If you want to exclude an asset from your scanning range, several exclusion options are available. For Windows computers you can also opt to exclude just a couple of details or extend the scanning interval, to conserve bandwidth. Although Lansweeper can scan your network completely agentless, you can use the LsPush executable to gather data locally and send it back to your Lansweeper installation. Once your scanning targets are defined, you need to enter and map credentials, for Lansweeper to remotely access your assets and retrieve information. You can rest assured that these username and password combinations are always encrypted and stored locally, and Lansweeper will never send them across the network or internet. Once your scanning targets and credentials are in place, Lansweeper is ready to discover your network. Useful Links Website ► 🤍 Latest Installer ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

IT Asset Lifecycle Management in Lansweeper Cloud

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00:03:35
01.08.2022

Hardware & OS Lifecycle Management with Lansweeper. Know when your IT Assets go EOL/EOS or out of Warranty. More information on this feature ► 🤍 Both hardware (model) and operating system lifecycle data is retrieved. Scanned properties include general availability date of the hardware or OS, end of life (EOL) date and end of support (EOS) date. Find which of your operating systems and assets will go end of life. Access lifecycle information to track the support status of products in your environment, allowing you to plan future purchases, replacements, upgrades, and assess security-related risks due to lifecycle status. Start your free trial today ► 🤍 Lansweeper enables you to manages your entire IT network, saving an incredible amount of time by automating key tasks. It features best in class fully automatic asset scanning and network inventory software, to keep you on top of your IT-environment. Recommended by sysadmins all over the world, download your Lansweeper free trial today and start managing your IT assets the right way. Useful Links Website ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

Lansweeper Cloud - Getting Started: Linking Your Local Installation to the Cloud

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28.04.2022

Lansweeper Cloud is a new way for you to use and access Lansweeper, by using a cloud-hosted interface. This cloud-hosted platform not only offers Lansweeper functionality that already existed but also introduces many new features. Detailed Guide for Linking Your Installation to the Cloud ►🤍 Some examples of new features are: centralized Lansweeper access from anywhere, complete user interface redesign, multi-tenancy options, database aggregation, scopes and permissions system, redesigned report builder, asset API, and more. More general information on Lansweeper Cloud ► 🤍 Start your free trial today ► 🤍 Lansweeper enables you to manages your entire IT network, saving an incredible amount of time by automating key tasks. It features best in class fully automatic asset scanning and network inventory software, to keep you on top of your IT-environment. Recommended by sysadmins all over the world, download your Lansweeper free trial today and start managing your IT assets the right way. Useful Links Website ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

Lansweeper Cloud - Report Builder & Dashboards

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00:07:34
28.04.2022

Lansweeper Cloud includes a new, intuitive reporting engine. Users can now create their own reports in minutes without having the need for in-depth database expertise. More information ► 🤍 The revamped intuitive drag-and-drop report builder offers real-time results while building the report itself, making it much easier to understand what is going on. Sharing reports & dashboards throughout your team and organization has never been easier, truly unlocking your IT data. All reports can be found under the Reports menu of the cloud site and are split up into 4 main categories: Hardware, Security, Software, and Users. By clicking one of the categories, you can view the reports in that specific category. While there are built-in reports, you can create your own as well. Cloud uses MongoDB to store your data and leverages GraphQL to query your data. This article explains the inner workings of the reports menu, as well as the available options in the report builder, including how to create and modify reports. More information on Reporting in the cloud ► 🤍 Start your free trial today ► 🤍 Lansweeper enables you to manages your entire IT network, saving an incredible amount of time by automating key tasks. It features best in class fully automatic asset scanning and network inventory software, to keep you on top of your IT-environment. Recommended by sysadmins all over the world, download your Lansweeper free trial today and start managing your IT assets the right way. Useful Links Website ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

Lansweeper Component Overview

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30.01.2018

This tutorial explains the Lansweeper Installation and clarifies how the Lansweeper Scanning Service, the Lansweeper Database and the Lansweeper Web Console interact with each other. Get Started Today ►🤍 Read the full Component article ► 🤍 The Lansweeper software consists of 3 components: the database, the web console and the scanning service. A default setup contains one database, one web console and one scanning service, all located on the same machine. The database stores asset data that has been scanned or manually submitted as well as your scanning targets and encrypted credentials, reports, settings and helpdesk data. The web console displays scanned and custom data, helpdesk data, reports and settings in a comprehensible way and allows you to make changes to them. The scanning service performs the agentless scanning of all assets in your network, gathers the data and sends it back to the database. It also handles deployments for Windows computers. The scanning service requires access to the internet in order to send and receive emails and to retrieve asset warranty data for supported manufacturers. Together, these components form the solid base of your installation, as Lansweeper needs at least one instance of each component to function. Depending on the size and complexity of your network you can choose to perform an advanced install. This allows you to manually select the components you wish to install. In that way, you can spread out the components over several machines and if your license allows it, install additional scanning services. Using multiple scanning servers allows for more efficient load balancing as the scanning load, deployment requests and network traffic are divided among multiple machines. Each scanning server can be configured to scan separate subnets and domains allowing you to control each and every part of your network, whether it’s hosted across the street or across the world. Regardless of the number of scanning servers, all data is collected in one central database, forming a scalable, flexible network management solution. Useful Links Website ► 🤍 Latest Installer ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

HaloITSM + Lansweeper Integration

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00:20:29
15.08.2022

HaloITSM is a single, all-inclusive ITSM software solution. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best service to customers and employees alike. It wont just standardize your processes, but it will also deliver valuable analytics, so you can match your IT delivery to the true needs of your business, present, and future. With built-in ITIL best practices, HaloITSM is relied upon in over 50 countries to provide a platform, not only for IT teams, but for use across multiple departments. Organisations can scale their IT support with confidence, knowing that HaloITSM has 25+ years of experience and is trusted by multiple FTSE 100 companies. Visit: 🤍

Demo of CI Synchronizer (Free Edition) for Lansweeper to ServiceNow

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30.03.2022

A short recording to demonstrate a ServiceNow Scoped Application which is a turnkey solution for automating the import and synchronization of Lansweeper discovered assets into your ServiceNow CMDB. The application includes mappings and transforms for a comprehensive number of Asset Types to CI Classes and Asset Attributes to CI Attributes. It fully caters for primary and dependent CI Classes, Related Lists and CI Relationships. The application leverages ServiceNow IRE rules but also supports custom correlation rules set by the administrator on a Class-by-Class basis. Enjoy the demo and contact Syncfish for more information

How to install LsAgent | Lansweeper Remote Scanning Agent

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01.07.2019

How to install LsAgent on your Windows, Mac & Linux devices to remotely scan these devices and send the scanned info back to Lansweeper. Read the full installation guide: 🤍 LsAgent is the go-to solution to gather asset data locally and then send it back to your Lansweeper installation, either via direct push or through Lansweeper’s cloud-hosted relay service. Find more info about LsAgent here ► 🤍 Download LsAgent here: 🤍 Lansweeper enables you to manages your entire IT network, saving an incredible amount of time by automating key tasks. It features best in class fully automatic asset scanning and network inventory software, to keep you on top of your IT-environment. Start your free trial today ► 🤍 Recommended by sysadmins all over the world, download your Lansweeper free trial today and start managing your IT assets the right way. Useful Links Website ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

Lansweeper OT | Quick Start Guide | Operational Technology Asset Management

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3
00:10:32
27.07.2022

The Lansweeper OT Scanner will be able to correctly detect and identify an organization's Operational Technology devices and systems such as programmable logic controllers (PLCs), flow meters, card scanners, security cameras, and other equipment that is traditionally managed separately from IT assets. Learn more ► 🤍 Building on the foundation of our world-class scanning technology, Lansweeper has been expanding its software sensors by developing a new solution that identifies industrial OT devices from manufacturers such as Siemens, Rockwell Automation, Mitsubishi Electric, and Schneider Electric. It works by using industrial protocols - Siemens S7 Communication, EtherNet/IP, MELSEC, Modbus (Modicon), BACnet, and OPC UA - providing organizations with the visibility and insights they need to reduce the risk of failure and security incidents across their OT infrastructure. Leveraging proprietary discovery capabilities, Lansweeper OT will be able to correctly detect and identify an organization's OT devices and systems such as programmable logic controllers (PLCs), flow meters, card scanners, security cameras, and other equipment that is traditionally managed separately from IT assets. It will collect and deliver detailed information about each device, including manufacturer, model, serial number, firmware versions, and more, enabling customers to: Plan and manage changes, maintenance, and equipment refreshes Enable the remediation of firmware vulnerabilities View detailed, complete inventory information for all OT assets. Customers will benefit from a single pane of glass for all assets - IT, IoT, and OT - enabled by Lansweeper's Cloud extension. With more than a 25% increase in vulnerabilities and advisories from ICS-CERT in 2021, along with a number of high-profile exploits, subsequent releases of Lansweeper OT will enrich OT inventory with vulnerability data to provide customers with OT attack surface information within our platform. Learn more about Lansweeper OT ► 🤍 Useful Links Website ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

Moving Lansweeper 5.2 from SQL Compact to SQL Server

5490
00:05:34
06.02.2015

Outgrown your SQL Compact database? Move to SQL Server! For info on setting up SQL Server, visit Microsoft’s knowledge base: 🤍 SUBSCRIBE TO OUR YOUTUBE CHANNEL 🤍 USEFUL LINKS Website ► 🤍 Latest installer ► 🤍 Knowledge base ► 🤍 Forum ► 🤍 CONNECT WITH US Twitter ► 🤍 Facebook ► 🤍 Google+ ► 🤍 Thank you for watching!

Uninstall Via Lansweeper

4555
10
2
00:03:08
17.01.2014

made with ezvid, free download at 🤍 Uninstall Via Lansweeper

Lansweeper Product Overview | IT Asset Management | Network Scanner & Inventory Solution

198102
931
00:01:44
17.05.2022

The best automated IT Discovery & Network Inventory solution. Gain complete visibility across your entire IT network with Lansweeper’s IT Asset Management Solution (ITAM) Learn More ► 🤍 Technology continues to grow faster than anyone can keep up. IT professionals all around the world struggle to answer seemingly simple questions about their IT estate: Who owns which device? How many software installs do we have from this vendor? We’re seeing strange behaviour from this IP address, what is it? Am I fully compliant with IT governance industry frameworks? Which devices need to be replaced next year? Imagine, having one Universal IT Asset Data Inventory to answer all of these questions… Supporting any IT scenario with accurate, reliable data and an always-up-to-date Inventory sounds like a dream? Let Lansweeper blow your mind! Lansweeper automatically discovers and identifies any asset in your environment. Depending on the asset types found, we retrieve all kinds of device-specific hardware information, as well as an extensive list of installed software and user information. It doesn’t matter if your assets are on-prem, in the cloud, physical or virtual, Lansweeper scans it all. Global organizations can connect multiple, geographically distributed sites into 1 single overview. Our Cloud extension allows you to securely access your data from anywhere, at any time - enabling centralized management of remote sites. Leverage Lansweeper's API framework to auto-populate your CMDB, achieve Service Desk excellence, enrich cybersecurity incident alerts, and much more. No matter what the IT scenario, Lansweeper empowers you with accurate data and actionable insights about your technology environment. Lansweeper. Try it out now! Download free trial ► 🤍 Website ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍

Videotutorial de Lansweeper

8802
31
0
00:11:08
25.03.2015

Videotutorial sobre la herramienta Lansweeper

Lansweeper Testimonial | Dan Scallon, IT Systems Administrator.

846
7
00:04:02
23.09.2019

Dan Scallon is an IT Systems Administrator for a large community college. He is an IT pro with a focus on process improvement, asset management and reporting. Dan talks about why he loves to use Lansweeper. Read the use case here: 🤍 When you're a large community college with more than 12,000 assets and multiple campus locations, having a high-performance IT Asset Management (ITAM) solution that can perform remote IT management, inventory and reporting is critical. The IT department at this college had been using Solarwinds for tracking assets and monitoring software, but after weighing in Solarwinds pros and cons, it's limited capabilities and lack of remote management features prompted Dan Scallon, the Systems Administrator, to look for an alternative ITAM solution. That's when he found Lansweeper. Lansweeper enables you to manages your entire IT network, saving an incredible amount of time by automating key tasks. It features best in class fully automatic asset scanning and network inventory software, to keep you on top of your IT-environment. Recommended by sysadmins all over the world, download your Lansweeper free trial today and start managing your IT assets the right way. Useful Links Website ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

IT Discovery: A Critical First Step in IT Security | Webinar with Lansweeper

324
2
0
00:29:57
11.11.2020

With the increasing complexity in our IT environment, working from home under this pandemic becomes a challenge to prevent security risks. In this special webinar with our partner Lansweeper, our specialists demonstrate live how a centralized IT asset inventory and compliance solution can help organisations mitigate business and IT Security risks. * Our Website: 🤍 Contact us: 🤍 Email: sales🤍logon-int.com

Installing software with Lansweeper 5.2

26442
00:05:54
04.11.2014

GET STARTED TODAY ► 🤍 Learn how to deploy software in Lansweeper 5.2 USEFUL LINKS Website ► 🤍 Latest installer ► 🤍 Knowledge base ► 🤍 Forum ► 🤍 CONNECT WITH US Twitter ► 🤍 Facebook ► 🤍 Google+ ► 🤍 Thank you for watching!

Lansweeper Agent Data Transfer

740
0
0
00:01:21
14.02.2017

Lansweeper Software Demo Tutorial | Part 2 - Analyze

32857
85
00:03:35
03.04.2018

Use Network Reporting tools and perform a network audit with Lansweeper. You can use network reports and send automated emails alerts based on the results. Start your free trial today ► 🤍 In this video tutorial, we will highlight how you can analyse and visualize the data Lansweeper discovered. Part 2 of 4 Lansweeper Training Tutorials: 🤍 Looking for more in-depth Lansweeper webinars? Find them here: 🤍 After Lansweeper scanned the assets in your IT network, you can start reporting on the data found, dynamically group assets, run network reports and use automated emails alerts based on the results. The dashboard is a customized view of relevant information about your IT environment. You can organize key metrics by dragging and dropping the desired widgets you want to monitor and share these across all IT divisions. Lansweeper automatically sorts all computers and devices into categories such as the domain they belong to or their specific device type like firewalls or printers. You can also add your own types if needed. Another way to easily bring structure to the massive amount of retrieved data are asset groups. An IP range group simply combines the assets within a specified IP range while a static group contains a certain set of assets that you have assigned to it. For a dynamic group, Lansweeper will automatically gather the assets, based on a set of criteria of your choosing like device type or operating System. There are a number of built-in groups, but of course, if you have your own system to organize your assets you can create custom groups, making the asset combinations that are of value to you. Another, more adaptable way of organizing information are reports. Reports can gather more specific data in a convenient overview. Lansweeper contains hundreds of built-in reports to get you started. Let’s have a look at a couple of them. The Asset: Out of warranty report will present us with a list of devices in your network of which the warranty has expired. Another example is the ‘unauthorized software’ report. If you run this one, it will alert you of installs of any software packages that you have labeled as unauthorized in your network. The ‘unauthorized administrators’ report gives you an overview of all local and domain users that are a member of the local admin group on your computers but are not authorized administrators. That way you can make sure that no one in your network has access rights they shouldn’t have. These are just a couple of examples, but there are hundreds of built-in reports available that can also be customized, to better suit your needs. You can also build your own reports from scratch. The Lansweeper report builder is powered by Microsoft SQL and is supported by extensive documentation to guide you through all available database items. Can’t find what you need? The Lansweeper forum offers even more reports shared by both Lansweeper techs as well as fellow users along with tips and tricks on how to build you own. The Lansweeper team frequently publishes new reports as a quick response to unexpected cyber security vulnerabilities. While on the road, you may not be able to keep an eye on the latest dashboard updates. Thanks to Lansweeper’s ability to send out email alerts with report results, you can still keep all information close at hand and stay on top of changes. In this example, the IT security department will be contacted when a computer is found without active anti-virus software. But you can create email alerts for all types of reports, like for instance we can automatically send out an email alert to the purchasing department when a printer’s toner level goes below 20%, so new cartridges can be ordered. Useful Links Website ► 🤍 Latest Installer ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.co

Lansweeper OT | Introduction & Platform Overview | Operational Technology Asset Management

1063
9
00:04:34
27.07.2022

The Lansweeper OT Scanner will be able to correctly detect and identify an organization's Operational Technology devices and systems such as programmable logic controllers (PLCs), flow meters, card scanners, security cameras, and other equipment that is traditionally managed separately from IT assets. Learn more ► 🤍 Building on the foundation of our world-class scanning technology, Lansweeper has been expanding its software sensors by developing a new solution that identifies industrial OT devices from manufacturers such as Siemens, Rockwell Automation, Mitsubishi Electric, and Schneider Electric. It works by using industrial protocols - Siemens S7 Communication, EtherNet/IP, MELSEC, Modbus (Modicon), BACnet, and OPC UA - providing organizations with the visibility and insights they need to reduce the risk of failure and security incidents across their OT infrastructure. Leveraging proprietary discovery capabilities, Lansweeper OT will be able to correctly detect and identify an organization's OT devices and systems such as programmable logic controllers (PLCs), flow meters, card scanners, security cameras, and other equipment that is traditionally managed separately from IT assets. It will collect and deliver detailed information about each device, including manufacturer, model, serial number, firmware versions, and more, enabling customers to: Plan and manage changes, maintenance, and equipment refreshes Enable the remediation of firmware vulnerabilities View detailed, complete inventory information for all OT assets. Customers will benefit from a single pane of glass for all assets - IT, IoT, and OT - enabled by Lansweeper's Cloud extension. With more than a 25% increase in vulnerabilities and advisories from ICS-CERT in 2021, along with a number of high-profile exploits, subsequent releases of Lansweeper OT will enrich OT inventory with vulnerability data to provide customers with OT attack surface information within our platform. Learn more about Lansweeper OT ► 🤍 Start your free trial today ► 🤍 Lansweeper enables you to manages your entire IT network, saving an incredible amount of time by automating key tasks. It features best in class fully automatic asset scanning and network inventory software, to keep you on top of your IT-environment. Recommended by sysadmins all over the world, download your Lansweeper free trial today and start managing your IT assets the right way. Useful Links Website ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

How to Find all Printers on Network | Network Printer Discovery

24836
26
00:03:28
01.04.2019

How to find all printers on network. Scan network for printers, remotely get printer toner levels and list all printers on network: Get my Free Printer Discovery Tool: 🤍 Lansweeper scans your entire network for printing devices. List all network printers and dig deeper as scanned SNMP printer information contains the printer's IP Address, Hostname, Model, Serial number, Warranty information, Network Interfaces, Toner levels, and much more. Remotely Check Toner Levels Every printer’s asset page shows a clear graph of the remaining toner per CMYK color. Get printer toner level and properties without Powershell scripts. Lansweeper features several Built-in Printer Reports. You can use the built-in toner report and set up an email alert once a printer has less than 10% toner left. Device: Printer Toner Level Device: Printer Almost Out of Toner Device: Printer Out of Toner Windows: Installed Network Printers Windows: Installed Local Printers Printer: Shared Printers Your fast & easy printer discovery tool awaits. List all network printers in no time. Start your free trial today ► 🤍 Recommended by sysadmins all over the world, download your Lansweeper free trial today and start managing your IT assets the right way. Useful Links Website ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

Lansweeper产品概述 | IT资产管理系统 | 网络扫描仪和库存工具

249
2
00:01:53
30.06.2022

最佳自动化IT探索和网络库存工具。使用Lansweeper的IT资产管理系统(ITAM)全面了解整个IT网络 ► 🤍 现今科技继续以比无人能及的速度飞速发展。世界各地的IT专业人员都在努力解答有关其信息技术资产的问题,这些问题看似简单,实则不然: 谁是设备的所有者? 我们可以从供应商安装多少软件? 我们从某个IP地址看到什么可疑行为? 我是否完全符合IT治理框架? 明年哪些设备需要更换? 想象一下,假如我们有一个通用的IT资产数据清单来解答所有问题……用最新准确可靠的数据的清单来支持所有IT局面,听起来像做梦一样吗?那让Lansweeper令你大开眼界吧! Lansweeper可以自动发现并识别您环境中的全部IT资产。根据找到的资产类型,我们可以检索到各种设备专用的硬件信息,以及已安装软件和用户信息的详细清单。 无论您的资产是在本地机还是在云端机、物理机还是虚拟机,Lansweeper 都可以尽数扫描。 全球的组织机构可以将多个地理分布的站点连接單一概览。我们的云端扩展可以让您随时随地安全地存取您的数据——实现远程站点的集中管理。 充分使用Lansweeper的API框架自动填充您的配置管理数据库(CMDB)、升级服务台功能、丰富网络安全事件警报等等。无论在任何IT局面,Lansweeper 都能为您提供适用于技术环境的准确数据和可行见解。 Lansweeper,现在就试试吧!

Tutorial Lansweeper

137
0
0
00:04:07
10.01.2019

Recorded with 🤍

Network Scanner | Lansweeper Network Scanning tool

84133
66
00:03:35
26.03.2019

Network Scanner to list all network devices on a network. Use the best Windows Network Scanning software to create a network inventory. Get your IP Network Scanner ► 🤍 Use the remote network scanner to find all connected devices on a network with the best network tools for windows and mac. The free IP network scanning tool scans IP addresses in any range as well as any of their ports to retrieve detailed information. Find IP addresses and hardware Mac addresses with the remote network scanner windows 10. Get info from IP such as computer name, workgroup name, currently logged-on windows user, configured user accounts, register device uptimes and so much more. The IP scanner for networks gathers relevant network information via WMI, SNMP, HTTP, FTP, SSH and an array of other protocols. As a result, Lansweeper assists you to scan connected network devices by IP, lets you ping computers, track IP address usage in your network, group computers by IP location and even allows you to execute custom actions such as remote shutdown, Wake-On-Lan and many more. With this network scanning tool, you can scan not just subnets but any IP range you're looking to discover and specify a separate scanning schedule for each range. At the scheduled times, IP address range scanning adds the submitted ranges to your scanning queue. Thanks to the variety of configurable settings, customizable IP remote scanning requests are easy to set up, as you're able to: Scan network IP ranges automatically or on demand re-discover an entire subnet with just one click exclude devices from the results based on type or IP address import your entire network setup via a CSV file The network scanner software is an agentless scanning method, which lists all connected network devices, such as IP cameras, printers & switches on your network. Finds all connected devices with this agentless network scanner such as windows, mac & linux computers and servers. Download the remote network scanner over IP and see all devices connected to your network and who is on your network. Useful Links Website ► 🤍 Knowledgebase ► 🤍 Forum ► 🤍 Blog ► 🤍 Let’s Connect Facebook ► 🤍 Twitter ► 🤍 Linkedin ► 🤍 Contact ► Sales🤍lansweeper.com

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